We have all heard the saying, "You get what you pay for." And although many people believe such is true most of the time, as a reviews website, HomeGear.com has found that the saying is not very helpful at all.
The Voice over Internet Protocol (VoIP) marketplace is one example for which, with some VoIP providers, you get more for paying less. Our comparison shows you which ones.
Although you can find other VoIP comparisons on the Web, only ours is interactive. We put it on an Excel spreadsheet, and built it so you can change how important certain features are to you. Let's say you absolutely must have faxing capabilities, but don't really care whether Caller ID block is included. So, just change the number in the Feature Importance column. The spreadsheet will automatically update all the VoIP providers' final scores for you. This final score makes making a decision easy.
The final score is computed with an indexed weighting system, which boils down each provider to an easy-to-compare number. Without this tool, with so many variables to consider, you may find it impossible to make the choice that is best for you.
data is on an Excel spreadsheet, so you can change the weighting to suit your priorities
telephone support hold time score
email support response time score
Below is a screen shot of the spreadsheet.