Review of the AT&T TL7910 cordless headset with Softphone Manager
The AT&T TL7910 cordless headset lets you make or receive internet calls without being tied to a computer. It works with Microsoft Lync, Skype, VoIP, and landline telephone services. The phone features DECT 6.0 technology that ensures better voice quality, privacy, and no interference. You can take or receive calls with the headset from up to 500 feet away from the base. It features voice command support that allows you to pick up or decline a call without pressing a button.
Design and features
The AT&T TL7910 cordless headset is an intuitively designed system consisting of a base, a cordless headset, and Softphone Call Manager software. The base is compact (5.4 x 3.6 x 6.9 inches) and has a tidy design that reduces cable clutter. The switches and ports feel durable. The top of the base features a magnetic charging mount where you place the headset for charging. Below it are the Pair, Mute, Phone, and PC mode buttons. The Volume/Microphone Up and Down button, Corded Headset Connected Yes and No button, USB, and Lifter ports are located on its right side. The power, wall, and corded phone connection jacks are located on the back. The bottom of the base has a corded handset audio adjust switch that allows you to fine-tune the audio.
The headset is attractive, lightweight, and durable. You can wear it over your ear, over your head, or behind your neck, and you can adjust it for just the right fit. The headset has several buttons that enable various features. On top is the power button, which you need to press in order to make or receive a call. The power button flashes red and/or blue to indicate its pairing, battery, and call making or receiving status. The headset also features volume, flash, and mute/voice buttons. You can use the volume slider to adjust ringer volume, or listening volume while on a call. If you receive a call-waiting alert during a call, you can answer the incoming call by pressing the Flash button, and switch back to the previous call by pressing it again. The mute button can mute the ringer or microphone and can enable the voice command option so you can make or receive phone calls using voice commands.
The battery compartment is right below the earpiece. It is easy to remove and attach the battery, which clicks firmly into place. The microphone is located at the bottom of the headset.
AT&T provides five earbuds, three over-the-ear hooks, two headbands, and a behind-the-neck band. This gives you the freedom to wear your headset any way you like, and is a sufficient enough supply to keep you going for many months if not years. We tried the ear hooks and the bands. They all fit nicely and kept the headset in place even when we moved. The headband felt the most comfortable to us. These accessories felt durable enough for repeated use over a long period of time.
Softphone Call Manager software
You can merge all your contacts from different telephone services such as Microsoft Lync, Skype, VoIP, and Landline after installing the included Softphone Call Manager software on your computer. After you install the Softphone Call Manager, it gives you on-screen instructions for authorizing its access to your Microsoft Lync, Skype, and any other VoIP services you use. The entire process only takes a few minutes.
The Softphone Call Manager features a Phonebook that allows you to import contacts from different telephone services you use. The Call Log has four tabs: All, In, Out, and Missed. The Phonebook and Call Log are searchable, which makes finding specific contacts a breeze.
The Softphone Call Manager is user-friendly, intuitive software that makes it easy to manage all your contacts in one place. A detailed description of the Softphone Call Manager's features is beyond the scope of this review, but we found it to be useful and practical.